01284 728348

    Fuchsia Homecare Bury St Edmunds

Always Caring.always here

Our Vision

Fuchsia Homecare vision is to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. Our approach is based on the development of outstanding partnerships with employees, clients, customers, their families and the wider community.

Our Values

o We value our customers and communities, putting the needs of our customers at the heart of everything we do.

o We value teamwork, supporting each other, sharing ideas and never excluding others.

o We value personal responsibility, setting and achieving consistently high standards in our work and our conduct and never adopting a negative attitude.

o We value innovation, being inventive in our approach and never allowing conventional thinking or bureaucracy to get in the way.

At Fuchsia Homecare Ltd. we are focused on providing services with the highest levels of Customer satisfaction and we will do everything we can to meet your expectations. With a variety of services to choose from, we're sure you'll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us. We hope to see you again!


Funding our Services. 

There are a number of ways that care can be funded:


                    Which means that you can pay for the services yourself or through a personal budget allocated by social services.

We cannot offer financial advice but we may be able to give advice on where to go to seek assistance for example an advocate or a Social Worker.

 Social Services

                     A Social Worker will visit your home to assess your needs and if appropriate arrange your care. This may mean that you will receive financial assistance to help with the cost of your care. This might be in different forms, for instance, you may be given a personal budget so you can purchase the care you require yourself. This puts you in the driving seat and enables you to 'shop around' for a Company that would suit your needs best. Or, an I.S.F. which is an Individual Service Fund where Social Services pay the Care Provider directly at the beginning of the month for your care requirements, this then becomes a flexible care package which can be altered regularly to assist you to have exactly what you require at the time you require it. They may also just purchase the care for you if they fund it on a spot purchase contract. See below for more details.

Clinical Commissioning Group

                         In the event that you have an on-going illness that requires medical intervention, either a long term or short term, the CCG may fund your care requirements. A nurse assessor will visit you either in hospital or at your home to fulfil an assessment of your care requirements. This is then put to a panel who will either consent/not consent to the funding. If consent is given all equipment and care is provided for you by us and the district nurse involved.

Managed Services

                            The local authority will organise and pay for your services on your behalf. Social Services will have prepared a Support Plan following your assessment. This plan will set out what services you will receive, how and when these are to be delivered. You should agree to this plan before services are put in place. The Support Plan will be passed to the provider who will deliver your services. The provider will be one of a number of providers who has been approved to deliver services in your area.

Individual Service Funds (ISFs)

                              This option gives you more control over how your services are delivered. The local authority will help you to select a provider and then set up an agreement between yourself, social services and the provider. The agreement will give an indication of the types of services you are eligible to receive.You and your provider will then work out how, when and where these services are to be delivered.

The authority will pay the provider for your services on a regular basis. The provider then manages the money to deliver those services and has to report to you and the council to show how the money has been used. ISFs allow you and your provider to be more flexible.

If you are feeling well one day and want to reduce the amount of support you get you can arrange to do this with this provider, you do not need to arrange it through social services. You can then ‘bank’ the time/money for another day when you are feeling unwell or when you know you will require a little more support.

Direct Payments

                             Direct Payments will also give you greater choice over decisions about who cares for you and how your money is spent. If you take a Direct Payment you will receive the money that Social Services would have spent managing your service or that would have gone to a provider as an ISF.

You manage this money yourself however you must account for the money you spend and evidence to Social Services that you are using the money to meet your eligible care needs. If you take a Direct Payment you can choose who you want to be your care worker and employ them directly yourself. Or you can choose to do something else with your money such as take part in a local arts group, as long as it meets your care needs.

With a Direct Payment you do have to manage and account for your own finances. If you choose to employ your own Care Worker you will become an employer and certain rules and laws will apply. However you can get support from your local direct payments support service – your local authority will be able to provide details. You should also be aware that certain criteria need to be met to qualify for Direct Payments.

Your local authority Social Services Office should be able to help and advise you further.